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Carol Horner-Virginia Beach,VA

100% Recommend this agent

Australia, New Zealand S. Pacific Travel Expert

Moorea
Moorea

By the time I was married, my husband and I decided to purchase our own agency, and we have dedicated our careers to helping people taking fantastic luxury vacations to incredible destinations across the globe. We have instilled a love of travel in our children as well, all of whom have studied and lived abroad, and also planned destination weddings. I am a specialist in the following destinations: Australia — I have traveled to this destination three different times, exploring both coasts of the continent. This is a destination that seems out-of-reach for many people, but I help my clients realize that it's not difficult at all to enjoy this trip of a lifetime. The South Pacific — I love to help my clients explore this diverse and beautiful region. I've taken many trips, but my favorite one was a trip to Tahiti with my husband. We stayed in over water bungalows, received breakfast via canoe delivery, and even incorporated a 7-day cruise around the Polynesian Islands into our itinerary. When you book with me, you know that you have an agent who will be by your side throughout the entire experience. I am known for my expert communication skills. I stay in touch with my clients from the first moment they contact me to begin planning until they return home from their vacation. I am extremely accessible. Recently, one of my clients contacted me to say that she left some jewelry at a hotel in Budapest and asked if I could help her retrieve it. I was able to contact the hotel and ask them to ship the jewelry back home, allowing my client to relax and enjoy the rest of her adventure. Life is too short. Take the trip. Buy the shoes. Drink the wine. And contact me to begin planning your next unforgettable trip!

Our amazing Tahiti Experience on the Paul Gauguin

During our time aboard the m/s Paul Gauguin we took advantage of the extensive selection of facilities and services. With a variety of luxurious amenities and unique activities, your days aboard ship are sure to match the splendor of your stunning surroundings. On board The Gauguin experience the natural and cultural history of the destination through a lecture with one of our on-board naturalists. Enjoy your meals at your leisure at stellar, on-board restaurants, and spend your evenings relaxing and enjoying entertainment in our lounge. Whether you choose to indulge your body, mind, or spirit, you’re sure to find an activity to match your passion on The Gauguin.

My Travel Stories

Adventure In New Zealand "Land Of The Long Cloud"

New Zealand has always been on my bucket list, and finally that adventure has come true. My husband and I arrived in Auckland in conjunction with a Travel Leader International Summit.We stayed at The Langham Hotel a short distance to the Auckland waterfront district. The next few days we explored...Read more.

My Reviews

20 of 35 people found this review helpful
Best travel agent ever.
We have used Carol as our travel agent for many years and have referred many friends to her. Carol has always gone above and beyond with her help, her advice and her dedication to making your trip both easy and memorable.
By  The Gordons  from  Virginia Beach, VA
Traveled to  Europe
I would recommend this agent to my family and friends

Carol Horner responded:
Thank you for the review. It has certainly been a pleasure to work with you and your family over the years. Carol

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23 of 41 people found this review helpful
Our Wonderful Travel Agent
Carol is wonderful!!! Her planning and suggestions for travel are just what we needed... Her planning is complete and we know exactly where to go and what to expect. She has excellent ideas and alternatives for seeing a different place.
But when something goes unexpected she is right there to assist and solve the problem..She know when you are suppose to take off and land and if there is a glitch you can count on your email to "bing" with a question from her on your status and follow up solutions. We once missed a tour due to the in country agency mistake and she got our money back.
We have recommended her to our traveling friends and they have all had the same great experience.
You may think that just a travel guide book is enough but you will be missing
some great experiences if you don't talk to Carol and see what her ideas of what additional things to see and do.
By  Beau  from  Norfolk, VA
Traveled to  Costa Rica ~ Central America
I would recommend this agent to my family and friends

Carol Horner responded:
Thank you so much for your kind review. I have enjoyed all the vacations I have planned for you and your family and look forward to the upcoming ones. You know you can always count on me. Carol

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4 of 6 people found this review helpful
The Best of Austria--Salzburg

Quick to return phone calls or emails.

A good listener

Follows through with the "good listener" discussions.

Provides a comfortable mannerism .

Follows through with customer desires / needs


By  Bay  from  Virginia Beach, Virginia
Traveled to  Austria ~ Europe
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful
Travel Leaders Review
We have been working with Carol for 10 years now and continue to have stellar service year after year. As her client I feel like I don't have to worry about anything because she takes care of everything. I feel like my vacation is so organized and well put together that all I have left to do is enjoy it! Carol also emails me along the way to make sure I am getting everything ready for the trip. It's nice to know I have someone there if I have a question or need help with anything, trust me she has done that before! One time there was a problem with our flights overseas and she was at her home after 9pm changing our flights so we didn't get stuck in a worker's strike and miss our honeymoon cruise. Now that's a dedicated travel agent! I hope we ne er have another bad incident but I know I can count on Carol to be there. She even checks on us after our trip and if we had a good time. Carol is an exceptional travel agent and a fabulous person. So much better than online services!
By  mjustaslost  from  Virginia Beach
Traveled to  Caribbean
I would recommend this agent to my family and friends
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7 of 14 people found this review helpful
We had an absolutely wonderful trip!
Very responsive and helpful. Reaction to requests and questions was prompt and spot-on. Kept us abreast of any changes in our scheduled flights and agenda. Always was pleasant and patient. Will use Carol for all our travel needs.
By  Ray  from  Virginia Beach, VA
Traveled to  Rhine River ~ On the River ~ At Sea
I would recommend this agent to my family and friends

Carol Horner responded:
Thank you for the kind words. I love what I do and I thoroughly enjoyed working with you.; we always had a great time when we met.

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Go to my main profile

Destination Expert:

  • Australia
  • New Zealand
  • Tahiti
  • Bora Bora
  • Fiji

Travel Specialist:

  • Luxury
  • Honeymoons
  • Couples & Romance
  • Luxury Cruises
  • Adventure

Top Travel Partners:

  • Pleasant Holidays
  • Viking River Cruises
  • Travel2
  • AMResorts
  • Paul Gauguin

Certifications/Awards:

  • Travel Leaders Agency of the Year recipient 2X
  • Travel Leaders Agency of Excellence for 17 years

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Industry Affiliations:

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